Description:
Smart cards are issued using XID 8300 printer.

Problem:
The following error occurs while issuing a device in Indeed CM:

Cause:
Reader names specified in the registry differ from ones of actually connected devices.

Example:
Connected readers:

1. Contact - USB CCID Smart Card Reader 0
2. Proximity - HID OMNIKEY 5427 CK CL0

Readers defined in the registry:

1. The OMNIKEY AG Smart Card Reader USB 0 value is specified in the ContactReaderName parameter of contact reader.
2. The HID OMNIKEY 5427 CK CL 0 value is specified in the СontactlessReaderName parameter of proximity reader.

As the example shows, the name of connected contact reader  USB CCID Smart Card Reader 0 does not correspond to one defined in the registry parameter ContactReaderName = OMNIKEY AG Smart Card Reader USB 0. This causes the error.

Solution:
Use the listreaders.exe utility, that shows the list of connected readers. To do so, run the CMD application as administrator and execute listreaders.exe command.

The default reader names are:

1. Contact reader XID 8300 - OMNIKEY AG Smart Card Reader USB 0or USB CCID Smart Card Reader 0
2. Proximity reader XID 8300 - HID OMNIKEY 5427 CK CL 0

Important: The actual reader names might differ from the default ones.

Run RegEdit.exe and switch to the following registry branch:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IndeedCM\Client\Printers\XID 8300 (DS)] - for x64

or

[HKEY_LOCAL_MACHINE\SOFTWARE\IndeedCM\Client\Printers\XID 8300 (DS)] - for x86

1. The ContactReaderNameparameter value should coincide with the name of connected contact reader.
2. The value of СontactlessReaderName should coincide with the name of connected proximity reader.