AirKey control panel is not displayed
Posted by Mikhail Yakovlev, Last modified by Mikhail Yakovlev on 26 February 2019 12:28 PM

The contents of AirKey control panel is not displayed when the panel is opened. However, no error occurs.

The interface of Indeed AirKey Enterprise control panel is implemented using Qt Quick 2 dynamic library, which requires OpenGL and hardware graphics acceleration. These might not be supported in some PC and OS configurations. 

To use Qt Quick 2 in configurations with no OpenGL support, you need to resort to Qt Quick 2D Renderer.
To enable Qt Quick 2D Renderer, add QMLSCENE_DEVICE variable to OS environment parameters and set this variable to softwarecontext value.
The QMLSCENE_DEVICE variable can be propagated to all computers of a domain via group policies or manually by editing the registry (see the example below or use the attached QMLSCENE_DEVICE.reg file):

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Session Manager\Environment]

The workstation has to be restarted after making changes.

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