Middleware error

Created by Mikhail Baturinskiy, Modified on Mon, 12 May at 2:14 PM by L1 Support

Description:
Axidian CertiFlow server is installed and configured correctly. The required Axidian CertiFlow Middleware type is specified to use with the smart card or token in question. The device is connected to PC and all the required drivers (PKI client) are installed. Internet Explorer is used as a browser. The following error occurs when using the connected device in web services (icm, icmservice):

Error:
Please install appropriate Axidian CertiFlow Middleware to use the system.

Solution:

  1. Open Internet Properties.
  2. Switch to Advanced.
  3. Make sure that the following checkboxes are set: TLS 1.0; TLS 1.1; TLS 1.2.
  4. Make sure that the following checkboxes are disabled: SSL 2.0; SSL 3.0.

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