Error upon adding/creating eToken card

Created by Mikhail Baturinskiy, Modified on Mon, 12 May at 2:05 PM by L1 Support

Problem:
The following errors occur when attempting to issue or add eToken card to Axidian CertiFlow:

The authenticated user type does not correspond to the operation

or

Incorrect user type defined

Solution:
The error is conditioned by that the administrator PIN code is not defined for the token. It is necessary to initialize the token in Axidian CertiFlow (see Configuration - Card types section, Initialize card upon adding option).

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